Privacy

Privacy policy

Last updated 7 October 2026.

This policy explains how Arche Academy (UEN 202224010K), trading as Arche Academy International, collects and uses personal data through archeacademyinternational.com and our lessons. We follow Singapore’s Personal Data Protection Act 2012 (PDPA).

What we collect

When you send an enquiry or join a waitlist: the parent’s name, email address and phone or WhatsApp number; the student’s name, school, curriculum, grade, subjects and country; and anything you choose to write in the message box.

When a student studies with us: attendance, worksheets, marked work, progress notes and the grades you share with us. One-to-one online lessons are recorded on Zoom; the recording is shared with the family.

When you browse the site: anonymous usage data through Google Analytics, such as pages viewed, approximate location, device type and how you arrived. We do not use advertising cookies.

Why we use it

To reply to your enquiry, run the free diagnostic, schedule and teach lessons, send progress updates and invoices, and understand which pages help families find us. We do not sell personal data, and we do not use it for any purpose you have not been told about.

We only publish a student’s first name, school, subject and grades on our results page with the family’s written consent, and that consent can be withdrawn at any time.

Who we share it with

Only the service providers we need to run the business: Hostinger (website and email hosting), Google (Analytics), Zoom (online lessons) and WhatsApp (messaging). Some of these store data outside Singapore; we use providers that protect it to a standard comparable to the PDPA.

How long we keep it

Enquiries that do not lead to lessons are deleted within 12 months. Student records are kept while the student studies with us and for up to two years after, then deleted. Lesson recordings are kept for 12 months.

Your choices

You can ask to see, correct or delete the personal data we hold about you or your child, or withdraw consent for its use, by writing to enquiry@archeacademyinternational.com. We will respond within 30 days. You can block Google Analytics with your browser’s settings or Google’s opt-out add-on.

Contact

Data protection contact: Glen Teo, Arche Academy, 208 Hougang Street 21, #04-215, Singapore 530208 · enquiry@archeacademyinternational.com · +65 9678 7010.